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What To Do When You Get In A Car Crash

Getting into a car crash is a heart-pounding moment. One minute, you’re cruising along, enjoying the drive. The next … everything changes. 

The first thing you need to do is stay calm and get help – easier said than done, right? But keeping your cool can make all the difference in ensuring everyone’s safety and handling the situation properly. 

At Road Sense Australia, we’ve made it our mission to support you through these challenging times. We’re here to guide you through the complex aftermath of a car crash, making sure you stay safe and informed every step of the way. 

In this article, we’ll cover:

  • The essential steps to take immediately after a car crash.
  • How to ensure everyone’s safety at the scene.
  • The legal obligations you need to be aware of.
  • Ways Road Sense Australia can support you.

 

Immediate actions after a car crash

Step 1: Safety first

The first thing you need to do after a car crash is to ensure everyone’s safety. Move your vehicle to the side of the road or another secure place if it is safe. This lowers the chance of car crashes and helps stop more damage to your vehicle. Turn on your hazard lights to warn other motorists, and if you have warning triangles, scatter them about the crash site. 

Next, take a moment to assess the situation. Check yourself and your passengers for any injuries. Look for shock symptoms, including pale skin, fast breathing, and disorientation. Call emergency services right away if someone is hurt. 

Step 2: Check injuries

Don’t hesitate to call an ambulance if there are any medical injuries. Time is of the essence, especially when dealing with severe injuries. Even if the injuries seem minor, like in a minor car collision, seeking medical attention is still wise. Some injuries might not be immediately apparent but could become problematic later. 

Small details can be easily overlooked in the chaos of a crash. Taking these first steps can majorly impact your safety and the following claims process. Remember, staying calm and focused is key to effectively managing the aftermath of a motor vehicle collision.

Staying calm and managing the scene

Step 3: Stay calm

In the immediate aftermath of a car crash. Panic can cloud your judgment and make it harder to assess the situation accurately. Breathe deeply, then try to maintain focused and clear communication. Also, try to make sure everyone else who was involved in the collision is calm and cooperates. 

Keeping calm allows you to manage the scene better, helping to ensure the safety of all people involved. This is especially important if you’re dealing with distracted driving incidents, which can heighten stress levels. 

Step 4: Assess damage and exchange details

It’s time to assess the damage to your car and other items. This step is critical for future car insurance claims and legal processes. Evaluate the extent of the damage to all vehicles involved. Check for visible damage to the body, lights, and any other external parts of the vehicle. Also, check for fluid leaks or any signs that the car might be unsafe to drive. 

After assessing the damage, exchange information with the other driver involved. Gather their name, address, driver’s licence number, vehicle registration, and insurance provider details. If there are witnesses, get their name and address, too. This information is necessary for filing a comprehensive car insurance quote and can help the claims process.

Contact authorities and emergency services

Step 5: Call the police

No matter the crash’s severity, you should always call the police. Reporting the crash ensures an official record, which can be essential for car insurance claims. Give the police thorough details about the crash site, the number of cars involved, and any imminent dangers when you phone them. 

A police report can be invaluable, particularly if you file a claim online or require supporting documentation for a comprehensive car insurance claim. The officer’s assessment can provide an unbiased account of the incident, which benefits you and your insurance provider.

Documenting the crash scene

Step 6: Document the scene

Once everyone is safe and emergency services have been contacted, it’s time to document the crash scene. Photograph the crash site using your phone, including road signs, vehicle damage, and road conditions. Capturing these details while fresh in your mind can be important when lodging insurance claims for not-at-fault car crashes(1) and legal proceedings. 

Photograph any debris, skid marks, and the other vehicles’ locations. Add close-ups of any property damage and damage to your car. If feasible, ask for witness statements and take notes to add to the personal information you collected earlier. Having a comprehensive record of the incident can streamline the claims process and provide essential evidence if disputes arise.

Insurance claims and legal considerations

Step 7: Notify your insurance provider

After documenting the scene, contact your insurance provider to initiate the claims process. Provide them with detailed information about the crash injuries, damage to your car, and property damage. 

Talk about the particulars of your insurance coverage and choices. Road Sense Australia can also offer guidance on different insurance products and help you understand the nuances of public liability and third-party property car insurance (2) coverage. 

It’s essential to be accurate and prompt when notifying your insurer and ask any questions if you’re unsure about things. For example, understanding the “conditions apply” clauses in your supplementary PDS can help you manage expectations during the claims process if you’re involved in a vehicle collision.

Step 8: Understand legal obligations

Ensure your car registration and Compulsory Third Party (CTP) insurance are current. Complying with legal obligations after a road crash is necessary. You must adhere to Australia’s road rules and regulations concerning vehicle collisions. This includes reporting the crash to the police station and possibly taking or being part of further action if anyone is injured or killed or has significant property damage. 

Understanding your legal duties guarantees compliance and keeps you out of trouble, and you can even be fined for driving too slowly. (3) 

If you’re looking to learn more about your legal obligations, then check out some of our helpful guides:

Driving safely: prevention and importance

Safe driving behaviours can significantly reduce the risk of vehicle collisions, road injuries, and fatalities. It also helps maintain your vehicle’s condition and reliability. Safe driving protects you and everyone else who is sharing the road. 

To promote safe drivers, Road Sense Australia provides several different programs, including the following: 

These programs were created to educate and improve driver behaviour, contributing to overall road safety. 

Road safety tips

Following basic safety tips can go a long way in preventing road crashes. Here are some important suggestions to consider: 

  1. Obey speed limits and traffic signals. Speed limits are set for a reason; adhering to them reduces the risk of crashes.
  2. Avoid distractions such as mobile phones or eating while driving. Keep your attention on the road to respond quickly to any unexpected events.
  3. Use indicators properly and check blind spots before changing lanes. This helps communicate your intentions to other drivers, reducing the chances of collisions.
  4. Ensure all passengers are securely belted in. Seatbelts save lives by keeping passengers safe during sudden stops or crashes.
  5. Be mindful of weather conditions and adjust your driving accordingly. Drive slower and increase your following distances during bad weather.
  6. Maintain a safe following distance. Keeping enough space between yourself and the car in front of you allows for sufficient time for reaction.
  7. Never drive under the influence of alcohol or drugs. Driving while impaired significantly increases the risk of being involved in a crash.
  8. Regularly service your vehicle. Proper maintenance ensures your car is in good working condition, reducing the probability of mechanical issues. 

Remember, safe driving habits protect you and safeguard other road users.

Road rules across Australian states and territories

Australia has national road rules, but variations exist across states and territories. It’s important to get to know the specific regulations in your region if you want to ensure you stay compliant. 

For example, heavy vehicle regulations differ, and public place injury laws may vary slightly. Knowing these differences can prevent infractions and ensure compliance with local laws. 

Following the state-specific road rules helps you navigate the regions safely and legally, reducing the risk of penalties and enhancing overall road safety. Understanding these variations can greatly affect how you approach driving across Australia. 

Summing up

To recap, ensure everyone is safe by moving vehicles to a safe location and activating hazard lights. Next, check for injuries and call an ambulance if necessary. 

Document the crash scene meticulously by taking photos and recording witness statements. Exchange personal details with other drivers involved, then notify your insurance provider and get to know your legal obligations. 

Road Sense Australia is here to support you. Our accredited programs offer comprehensive education and guidance, so you are well-prepared to handle any road crash. Contact our friendly team today

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We apologise for any inconvenience this may cause, and thank you for your patience.